EasyStoreMaker Frequently Asked Questions
EasyStoreMaker PRO™
- What is EasyStoreMaker PRO™?
- Do I need to install any special software?
- What is the maximum number of products I will be able to offer?
- How do I integrate this on-line store into my web site?
- Does EasyStoreMaker PRO™ allow for real-time on-line credit card transactions?
- Will my transactions be secure?
- Which payment gateways does EasyStoreMaker PRO™ support?
- Do I need to install any Database software to use EasyStoreMaker PRO™?
- Will I be able to track inventory in real-time?
- Will I be able to provide a discount schedule to products?
- Will I be able to catalog my products in EasyStoreMaker PRO™?
- Will visitors to my site be able to find products through a search?
- Does EasyStoreMaker PRO™ have any integration with a 3rd party affiliate shipping service?
- What sort of shipping fees will I be able to set?
- Can I assign Tax rates?
- What types of payment options will I be able to offer?
- Do I need a payment gateway?
- Will I be able to track orders that have been placed?
- Is EasyStoreMaker PRO™ brand-able?
- How do I check the number of orders currently placed?
- Will I receive an order notification?
- Will I be able to keep track of customers that place orders on my site?
EasyStoreMaker™
- What is EasyStoreMaker?
- How do I access EasyStoreMaker?
- Do I need a merchant account?
- Do I need a payment gateway?
- Is EasyStoreMaker secure?
- How many products can I offer?
- How do I integrate this on-line store with my web site?
- Which currencies does EasyStoreMaker support?
- Can I assign shipping and handling rates?
- Can I assign tax rates?
- How do I assign SKU's to products?
- Can I import images of products I wish to offer?
- Will I get order notification?
- How do I check the number of orders currently placed?
- Does EasyStoreMaker perform credit card verification?
- Where will my Secure Socket Layer be assigned?
- What payment methods does EasyStoreMaker support?
Web Hosting FAQ
EasyStoreMaker PRO™
What is EasyStoreMaker PRO™?
EasyStoreMaker PRO™ is a robust solution developed specifically for the medium to large sized business that wants a quick ecommerce solution. EasyStoreMaker PRO™ will allow you to create a fully secure on-line store in just a few minutes! This powerful ecommerce tool allows for an unlimited number of products and creates an unlimited number of SKU's for easy product tracking.
The Cataloguing and Search functions provide your customers with the ability to find the product they want to order, quickly and easily.
EasyStoreMaker is more reliable because it operates on a clustered server environment that is both fully redundant and monitored 24 hours a day, 365 days of the year. Most ecommerce applications today are optimized for a single server environment that can dramatically impair operational continuity.
Do I need to install any special software?
No you do not need to install any special software. EasyStoreMaker PRO™ can be found in your WebsiteOS control panel under the ecommerce tool set.
What is the maximum number of products I will be able to offer?
With EasyStoreMaker PRO™ you will be able to offer an unlimited amount of products.
How do I integrate this on-line store into my web site?
If you are using Hostopia's Web site Wizard, the buttons page will display the option to link your on-line store to your site as one of the default options in the drop down menu. If you are not using the Web site Wizard you may create a link on your web site to:
http://(yourdomain)/cgi-bin/online/storepro.php
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Does EasyStoreMaker PRO™ allow for real-time on-line credit card transactions?
Yes, EasyStoreMaker PRO™ will allow for real-time credit card transactions.
Will my transactions be secure?
Yes, your credit card transactions will be secure. We provide you with a generic 128-bit Secure Socket Layer (SLL) to ensure secure exchange of information.
Which payment gateways does EasyStoreMaker PRO™ support?
EasyStoreMaker PRO™ supports E-xact.
Do I need to install any Database software to use EasyStoreMaker PRO™?
No 3rd party database software is needed when installing EasyStoreMaker PRO™.
Will I be able to track inventory in real-time?
Yes, you will be able to track inventory in real-time. In addition to the automatic stock counter, EasyStoreMaker PRO™ allows you to manually adjust stock levels.
EasyStoreMaker PRO™ gives you the option to set a stock level warning, where you will receive a stock warning by email when stock of a product reaches a specified number.
Will I be able to provide a discount schedule to products?
Yes, you will be able to provide a discount schedule to products, as well as global discounts. Product discounts can be set in terms of quantity, which receives a percentage of sales or a static currency amount. Global discounts can be based on quantity or currency amount, which can receive a discount, defined by percentage of sale, static currency amount or free shipping. The product discount is always applied before the global discount.
Will I be able to catalog my products in EasyStoreMaker PRO™?
Yes, you will be able to catalog products in EasyStoreMaker PRO™. This application allows you to create catalog sections and to assign products to any catalog section you create.
Will visitors to my site be able to find products through a search?
Yes, visitors will be able to find your products through a search. Search criteria include words and numbers.
Does EasyStoreMaker PRO™ have any integration with a 3rd party affiliate shipping service?
EasyStoreMaker PRO™ does not have any 3rd party integration with an affiliate shipping service. You may however define rate range shipping costs to cover charges you incur when using the 3rd party shipping service of your choice.
What sort of shipping fees will I be able to set?
You may charge shipping fees by flat range or by a range rate. Flat range shipping may be set from zero to any maximum order setting you wish, assigned to a static currency amount. Rate range shipping can be based on quantity or weight. Weight can be measured in pounds (lbs), kilograms (kg), ounces (oz), or grams (g).
Three intervals can be assigned to static currency amounts. Additional charges can be charged to international orders and out of state/province orders. These charges are static currency amounts. Any shipping instructions/messages can also be defined.
Can I assign Tax rates?
Yes, you can assign names and percentage amounts to both State/Provincial tax, as well as Federal Tax. Two tax calculations are also available. You may Apply State/Provincial tax plus Federal tax to subtotal i.e. Subtotal x (State/Provincial tax + Federal tax) or Apply State/Provincial tax to subtotal after applying the Federal tax i.e. (Subtotal x Federal tax) x State/Provincial tax.
What types of payment options will I be able to offer?
Payment options include credit card, check and COD. Credit cards include Visa, Mastercard, American Express, and a card of your choice. You also have the option to make your customers enter in a Credit Card verification number.
Check options include Personal and Certified/Money order including instructions you define. You may also define instructions for COD purchases.
Do I need a payment gateway?
No, you do not need a payment gateway to use EasyStoreMaker PRO™.
Will I be able to track orders that have been placed?
You will be able to track orders that have been placed through a secure Order Processing page. EasyStoreMaker PRO™ allows you to track how many orders have been placed and how many have been filled. You may sort your orders by received date and card type. The Order Processing page will also allow you to view Card Type, Card Holder, Card Number, Expiry, Amount, and Method Paid for all orders.
Details of each order can also be viewed for information such as shipping address, order information, customer comments, and a break down of charges.
Is EasyStoreMaker PRO™ brand-able?
EasyStoreMaker PRO™ allows you to customize your store to fit the look and feel of your web site A store image, table border color, table shading color, background color, header color, text color, link color, active link color, and visited link color.
How do I check the number of orders currently placed?
To check the number of orders currently placed, we provide you with the EasyStoreMaker PRO™ Order Processing page. A link to this page is located in the welcome screen in the EasyStoreMaker PRO™ application. This page can also be found at:
https://www.secure2.securewebexchange.com/(yourdomain)/cgi-bin/online/orderspro.php
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Will I receive an order notification?
Yes, you will receive an order notification when EasyStoreMaker PRO™ processes a new order. This notification will be sent to the email address you have specified in the security section.
Will I be able to keep track of customers that place orders on my site?
Yes, you will be able to keep track of customers that make orders on your site. EasyStoreMaker PRO™ allows your customers to create an account, which will allow them to save the items in their Shopping Cart. Once saved, customers can return at any time to continue shopping or checkout. Customers can save their shipping information, so when they return to your store, they won't be required to re-enter this information.
EasyStoreMaker™
What is EasyStoreMaker?
EasyStoreMaker is a robust solution developed specifically for the medium to large sized business that wants a quick ecommerce solution. This fully secure on-line store can be created in just a few minutes! It is a powerful ecommerce tool allowing
an unlimited number of products and SKU's for easy tracking.
EasyStoreMaker is more reliable because it operates on a clustered server environment that is both fully redundant and monitored 24X365. Most e-store applications today are optimized for a single server environment that can dramatically impair operational
continuity.
How do I access EasyStoreMaker?
To access EasyStoreMaker simply log into the WebsiteOS control panel and look under the "ecommerce" tool set.
Do I need a merchant account?
No merchant account is required to use the EasyStoreMaker on-line store.
Do I need a payment gateway?
No, you do not need a payment gateway to use EasyStoreMaker.
Is EasyStoreMaker secure?
Yes, EasyStoreMaker is secure. A generic 128-bit encryption SSL (Secure Socket Layer) is used to create a completely secure environment for transactions that occur within your on-line store.
How many products can I offer?
EasyStoreMaker allows you to offer an unlimited amount of products to your customers.
How do I integrate this on-line store with my web site?
If you are using Nolan Interactive's Web site Wizard, the buttons page will display the option to link your on-line store to your site as one of the default options in the drop down menu. If you are not using the Web site Wizard you may create a link on your web site to:
http://www.yourdomain.com/cgi-bin/online/store.php
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Which currencies does EasyStoreMaker support?
EasyStoreMaker supports all international currencies.
Can I assign shipping and handling rates?
Yes, EasyStoreMaker will allow you to assign shipping and handling charges based on a flat rate, and/or additional charges based on international orders/out of state/province.
Can I assign tax rates?
The tax table settings in EasyStoreMaker allow you to set State/Province tax amounts as well as Federal tax amounts.
How do I assign SKU's to products?
EasyStoreMaker automatically assigns an unlimited number of SKU's to products you offer.
Can I import images of products I wish to offer?
Yes, you can import pictures of products you wish to offer.
EasyStoreMaker gives you two different ways to do so:
- Import the picture file into the "public/storemakerimages" directory and then list the name of the picture file under the "Products" tab in EasyStoreMaker, or;
- Enter in the complete URL of an online image in the space provided.
Will I get order notification?
Yes, you will get order notification when an order is placed. This notification will be sent by email and will contain a link to the "EasyStoreMaker Order Processing" web site, which contains all of your order information. Absolutely no customer sensitive information is sent via email.
How do I check the number of orders currently placed?
In order for you to check the number of orders currently placed, you must to log into the "EasyStoreMaker Order Processing" page. This page can be accessed through the EasyStoreMaker tool in WebsiteOS.
The beginning screen will give you the option to "click here to access your orders". The URL to this page is:
https://www.secure2.securewebexchange.com/www.yourdomain.com/cgi-bin/online/orders.php
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Does EasyStoreMaker perform credit card verification?
Yes, EasyStoreMaker does perform credit card verification. The program will look for the correct amount of digits used in a credit card, as well as confirm that the credit card has not expired.
Where will my Secure Socket Layer be assigned?
Your SSL will be assigned to:
https://secure2.securewebexchange.com/www.yourdomain.com
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What payment methods does EasyStoreMaker support?
EasyStoreMaker supports Visa, MasterCard, American Express and Other, where you can offer and define the option for a different payment method.
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